Got a question about Daycast? Find frequently asked questions—and their answers—here.
Click your question to expand the answer. Don't see your question here? Either click the Help widget at the bottom right of this page to contact us or send your question via email to support@daycast.com. We're happy to help.
How do I integrate my FreshBooks account with Daycast?
It's easy. Just follow the integration guide here.
How do I add FreshBooks projects to my day plan?
Once you integrate, all of your active FreshBooks projects will be available to you in Daycast via the project dropdown menu.
How can my employees track time to my FreshBooks projects?
If you haven't already, add your employees to your FreshBooks account and invite them to the FreshBooks projects you'd like them to work on. Next, your employees will need to follow these steps to integrate FreshBooks with their Daycast using their unique FreshBooks login credentials. All of the projects they're assigned to will then be available to them in Daycast, where they can plan and track time against those projects and send their tracked time to FreshBooks where it will collect until you’re ready to invoice.
Can my contractors track time to my FreshBooks projects?
FreshBooks contractors that have been assigned to your FreshBooks projects can track time against those projects in Daycast after they integrate. Those time entries will collect in their FreshBooks account, from which they can invoice you for their time on your projects.
I accidentally tracked time to the wrong FreshBooks project and finalized my day. How do I fix it?
In Daycast, navigate to the day on which you made the error, find the mis-tracked task and click the lock icon to its right in order to open it for editing. Now open the project dropdown menu next to that task and select the correct project. When you've finished making adjustments, click the lock icon again to re-finalize and send the correction to FreshBooks.
Admins, note: Employees must correct errors from their Daycast; you cannot do it for them from yours.
I accidentally tracked time to a non-FreshBooks project and finalized my day. How do I fix it?
Navigate to the day on which you made the error, find the mis-tracked task and click the lock icon to its right in order to open it for editing. Now open the project dropdown menu next to that task and select the correct project. When you've finished making adjustments, click the lock icon again to re-finalize and send your time to FreshBooks.
Admins, note: Employees must correct errors from their Daycast; you cannot do it for them from yours.
This message appears when Daycast has been disconnected from FreshBooks via the Apps & Integrations screen, accessible from your FreshBooks dashboard. To reconnect, simply follow the link in the message. If you did not disconnect your integration and believe you’re receiving that message in error, please let us know by emailing support@daycast.com.
How do I integrate my Pivotal Tracker account with Daycast?
Follow the integration guide here.
I’m a member of several Pivotal Tracker projects. Which stories will be available to me in Daycast?
Once you integrate your Tracker account with Daycast, all stories from all projects you’re a member of will be available in your Daycast, where you can add them to your day plan and track the time you spend working on them.
Stories are organized by project in Daycast and ordered the same way they are in Pivotal Tracker. If you have several Tracker projects with lots of stories each, consider using the Search feature to find the story you want.
Auto-refresh of Pivotal Tracker stories was deployed in version 1.4.0, so if you’re not seeing just-added Tracker stories in your Daycast yet, you only need to wait a few minutes. The syncer checks for new stories every five minutes.
How do I integrate my Google Calendar with Daycast?
Follow the integration guide here.
Why do my Google Calendar events look faded out in Daycast?
Items imported from Google Calendar appear automatically in your Daycast as mere suggestions, hence the lighter, faded look. Calendar items in this state aren't trackable, editable, or movable. They're also not visible to anyone but you.
To make a Google Calendar item part of your day plan, click the [+] icon to the left of the suggested item you want to add. Once accepted into your plan, it will look like any other task with the exception of the Google Calendar icon that appears in the far right of the task field. Like any other task, you'll be able to edit it, clock into it, and choose a project category for it. Teammates can see accepted calendar items if they browse to your plan, or if your clocked-in status reflects a calendar item.
No. This integration syncs data in one direction: from Google Calendar to Daycast. If you’d like to make changes to events in Google Calendar, you must edit the event in Google Calendar. We’ve made this easy: Just click the Google Calendar icon in the far right of your task field and you’ll be taken directly to the event in your browser where you can make any changes you like.
Changes you make to calendar items in Daycast will remain only in Daycast.
Will changes I make in Google Calendar sync to Daycast?
Yes. Note that the changes will take up to five minutes to arrive in your Daycast, and if your calendar item in Daycast is an accepted item in your day plan when you make changes to the original event in Google Calendar, you’ll need to return it to its suggested state in Daycast in order for the changes to sync. You’re free to re-add it to your plan after your edits appear in Daycast.
How do I remove a calendar item from my day plan without deleting it?
Go ahead and click the trash can icon that appears to the right of your task when you hover over it. “Deleting” calendar items merely returns them to their suggested state.
How do I delete a calendar item from my day plan altogether without deleting it in Google Calendar?
You can hide suggested calendar items by clicking the icon to the right of the project category field. If your item is not recurring, it will simply disappear. If your item is recurring, you'll need to choose whether you'd like to hide just the one instance or all of them.
When there are hidden calendar items in your day plan, you'll see an eye icon between the last task in your plan and the Finalize Day button.
Click that icon anytime to see the items you have hidden in that day's plan. You can add any of those items to your day plan by clicking the [+] icon to the left of the item's task field. Re-hide hidden items by clicking the eye icon again.
Does the Google Calendar integration support Google Reminders and Google Tasks?
No. It’s possible that Google Tasks may one day be supported, perhaps as a separate integration. If this capability would make Daycast more valuable to you, please let us know.
At this time Google does not provide a Reminders integration endpoint. When Google provides such an API, we will consider expanding this integration to include Reminders.
How do I integrate my Office 365 Calendar with Daycast?
Follow the integration guide here.
Why do my Office 365 Calendar events look faded out in Daycast?
Items imported from your calendar appear automatically in your Daycast as mere suggestions, hence the lighter, faded look. Calendar items in this state aren't trackable, editable, or movable. They're also not visible to anyone but you.
To make an Office 365 Calendar item part of your day plan, click the [+] icon to the left of the suggested item you want to add. Once accepted into your plan, it will look like any other task with the exception of the Office 365 Calendar icon that appears in the far right of the task field. Like any other task, you'll be able to edit it, clock into it, and choose a project category for it. Teammates can see accepted calendar items if they browse to your plan, or if your clocked-in status reflects a calendar item.
No. This integration syncs data in one direction: from Office 365 Calendar to Daycast. If you’d like to make changes to events in Office 365 Calendar, you must edit the event there. We’ve made this easy: Just hover over the Office 365 Calendar icon in the far right of your task field and you’ll see a text link of your event. Click the link to go directly to the calendar event in your browser where you can make any changes you like.
Changes you make to calendar items in Daycast will remain only in Daycast.
Will changes I make in Office 365 Calendar sync to Daycast?
Yes. Note that the changes will take up to five minutes to arrive in your Daycast, and if your calendar item in Daycast is an accepted item in your day plan when you make changes to the original event in Office 365 Calendar, you’ll need to return it to its suggested state in Daycast in order for the changes to sync. You’re free to re-add it to your plan after your edits appear in Daycast.
How do I remove a calendar item from my day plan without deleting it?
Go ahead and click the trash can icon in the More menu that appears when you click the vertical ellipse to the right of your task. “Deleting” calendar items merely returns them to their suggested state.
You can hide suggested calendar items by clicking the eye icon to the right of the project category field. If your item is not recurring, it will simply disappear. If your item is recurring, you'll need to choose whether you'd like to hide just the one instance or all of them.
When there are hidden calendar items in your day plan, you'll see an eye icon between the last task in your plan and the Finalize Day button.
Click that icon anytime to see the items you have hidden in that day's plan. You can add any of those items to your day plan by clicking the [+] icon to the left of the item's task field. Re-hide hidden items by clicking the eye icon again.
