If Zendesk tickets that are assigned to you were automatically imported into a Zendesk feed in your Daycast, you could add them to your day plan with just a click and track time against them. Unassigned tickets could also appear in your feed, but in a way that differentiates them from tickets that are explicitly yours to manage.

Got other ideas for using Daycast and Zendesk Support together? Comment below or email directly to share your thoughts or vote for this integration.